Talking Transportation: Memoirs of a Metro-North Conductor

Jim Cameron

Being a train conductor seems like a simple, boring job: collecting tickets, opening and closing doors, reminding people to keep their feet off the seats. Yawn.

But there’s a lighter side to the job, as I wrote a few years ago, based on former conductor Michael Shaw’s great book, “My Rail Life,” after he retired from a 36-year career on the New Haven line. He clearly loved his job. And he swears these stories are true.

He once told passengers on a standing-room only train: “OK, folks. We are half way to Grand Central. It’s time for everyone who’s been seated to get up and give their seats to folks who’ve been standing.”

Asked by a passenger boarding at Grand Central, “What times does this train arrive in Stamford?” he answered candidly, “Usually about 20 minutes after the schedule says.”

On another train he announced: “Folks, I have good news and bad news. The good news is that Metro-North fixed the air conditioning you complained about not having all summer long. The bad news it’s now winter.”

Honest to a fault, he turned in everything left by passengers on his train to the Metro-North Lost and Found … even an envelope containing $400 in cash. (The lost money wasn’t claimed so he got it back.) On several occasions, he’d find a lost briefcase or cell-phone and personally return it to the owner’s home the same day.

He also loved razzing his fellow railroad workers, once announcing, “If you have any railroad questions or would like to take your picture with a real railroad engineer, come to the front of the train and say hello to Jerry, who loves chatting with people.” The engineer’s name was not Jerry and the real man at the controls really didn’t like people.

Approaching Bridgeport, Shaw announced the connection for the Waterbury train, adding “Be sure to ask your Waterbury conductor for one of the free 100 Years Commemorative pins.” There were no such pins.

On Friday late night trains, Shaw would bet with his fellow conductors watching drunk passengers boarding at Grand Central, guessing who would be first to throw up. Shaw immediately chose a 95-pound blonde he saw staggering to the nearest car with her equally inebriated boyfriend. Even before leaving the station his co-worker came and gave him his winnings.

Shaw always went out of his way to keep passengers informed about delays. In the horrendous winter of 2014 when the railroad almost ground to a halt, he printed a one-page apology for the previous day’s delays and did his own seat-drop of 500 copies before the train left New Haven. His regular passengers were so grateful for his candor, they gave him a standing ovation as he entered each car to collect tickets. His railroad bosses were not amused.

Approaching an obviously “senior” citizen to collect his fare, the old timer asked if Shaw needed his ID to prove his age. Saying that wouldn’t be necessary, the old timer asked, “Are you saying I look too old?” “No,” said Shaw. “You look honest.”

On another occasion he approached an elderly, grey-haired woman, who wanted to buy a senior-discount ticket. “Are you over 65?,” he asked in a teasing voice. “Actually, I’m 82” she said. “Well, you look marvelous!,” said Shaw, asking “What’s your secret?” Without a smile or batting an eyelash, she said “Rough sex.”

If you need a good chuckle, you’ll love this book.

Editor’s Notes: i) Jim Cameron is the founder of the Commuter Action Group and advocates for Connecticut rail riders. He writes a weekly column called ‘Talking Transportation,’ which is published by a number of publications in the state.
ii) ”Talking Transportation” won first place in the general column/commentary category in the 2024 Connecticut Society of Professional Journalists Excellence in Journalism Contest.

Talking Transportation: Blinded by the Light

Jim Cameron

“Blinded by the light
Revved up like a deuce
Another runner in the night”

– Manfred Mann

Has this ever happened to you? You’re driving on a narrow road in the dark, when the headlights of oncoming traffic suddenly blind you, leaving you wondering where is the road and whether you might crash.

With sunset now coming as early as 5 p.m. (thanks to the return to Standard Time), driving in the dark becomes a real challenge if not a danger. National Highway Traffic Safety Administration (NHTSA) data shows nighttime crashes are three times more likely than daytime, even on dry roads.

WHY IS THIS HAPPENING?

There are several reasons that headlights appear so bright. The first is that the headlights may not be properly aligned, aiming too high. And with more vehicles riding higher from the road (think SUVs and trucks), their headlights shine more directly into oncoming traffic.

Most problematic are the new kinds of headlights we use. The older incandescent (yellowish) lightbulbs are being replaced by LED or xenon lights, which are blue-white and more glaring to your eyes.

That’s because bright oncoming headlights, especially the bluish ones, cause the pupils in your eyes to constrict rapidly, literally blinding you until the oncoming vehicle passes and your eyes adjust.

WHAT CAN YOU DO?

When bright lights come at you, don’t look into the oncoming beam. Instead, look to the right edge or lane marker of your driving lane. Use anti-glare mirrors, especially in your rear-view mirror, so headlights on vehicles behind you don’t hit your eyes. Most of all, slow down! Being blinded on darkened roads, coated with wet slippery leaves, is dangerous.

WILL BLUE LIGHT GLASSES HELP?

Even with good driving habits, glare from new headlight technology can still feel intense leading some drivers to look for solutions like special glasses. But the jury’s still out on this idea. Some manufacturers and optometrists say that lenses designed to block or filter short-wavelength blue light can help reduce the perceived glare by filtering out that part of the spectrum. Some glasses described as “for night driving” (the ones that are often yellow in tint) also have reflective coatings.

Doctors say some patients swear by these specs, making them more confident. But safety experts say you shouldn’t take this as license to drive faster than is safe for the road conditions.

WHAT ELSE CAN YOU DO?

You can start by making sure you’re not part of the problem. Get your own headlights checked for alignment at your mechanic or national chains like Midas or Goodyear. It’ll cost you about $100.

It used to be that the Connecticut DMV checked headlight alignments during your bi-annual emissions tests, but that ended in 2001. A bill (HB 6163) before the Connecticut legislature in 2023 would have restored those tests, but it never became law.

In the UK they’re taking this problem more seriously, upping testing of headlight brightness and where they aim down the road. Some are even calling for a ban on super-bright LED and xenon bulbs. UK stats claim 280 collisions a year in that country are caused by the dazzling bulbs.

Meantime, take it easy on the roads at night. Maybe even avoid driving in those hours, if you can. Try the glasses, if you’d like. But above all … stay safe!

Editor’s Notes: i) Jim Cameron is the founder of the Commuter Action Group and advocates for Connecticut rail riders. He writes a weekly column called ‘Talking Transportation,’ which is published by a number of publications in the state.
ii) ”Talking Transportation” recently won first place in the general column/commentary category in the Connecticut Society of Professional Journalists Excellence in Journalism Contest.

Talking Transportation: Dangers of the Fall

Jim Cameron

I love the fall. But I hate the leaves!

Sure, they look pretty as they change colors, but when those leaves are spent and fall to the ground, they present real problems for travelers.

Whether you rake your leaves yourself or have someone “blow” them for you, disposing of leaves is a hassle.

Growing up (many years ago) I remember we used to burn our leaves, heedless to the air pollution and health effects. A better alternative is to use a mulching-mower and just grind up the leaves on your lawn, providing much-needed nutrients to your soil. Or try composting them on your own property.

In most towns leaves must be bagged and left curbside for pick-up. In other towns, like Stamford, Middletown and Farmington, you can just rake the leaves into a pile at the curb, loose, and the town will vacuum them up … eventually.

Often however, the piles of leaves left curbside get rained on, creating a giant soggy mess, blocking parking and leading to slippery roads. At speeds of 40–45 mph, it can take up to three times longer to stop on wet leaves compared to dry pavement, with stopping distance increasing from about 80 feet to over 200–250 feet.

But the slippery, almost winter-like driving conditions caused by wet leaves also affect our trains. Their wheels also slip on wet leaves and the trains’ “brains” sense it and go into emergency braking. You’ll know this is happening when the trains suddenly “dump their air,” and brake quickly.

Usually it’s just a minute or so to reset the computer and you carry on. But as in a real emergency, braking and stopping distance are quickly diminished. Which is why railroads take a number of defensive steps to literally clear the tracks.

So bad was the leaf slime problem in years past that Metro-North would have 25% of its fleet out of service as the trains’ brakes locked the wheels to a stop, grinding flat spots on the wheels, requiring repairs.

This is especially a problem on the Danbury branch, a 397-foot uphill climb from Norwalk to “The Hat City.” Often, locomotive-pulled trains couldn’t get enough traction so that they had to skip stations like Cannondale just to keep momentum to climb uphill.

You see, on a diesel locomotive there are only eight traction wheels making contact with the rails. But on the electric M8 cars, every car is a locomotive, so contact with the wheels is spread across the entire train, increasing traction … another good reason to re-electrify the Danbury branch.

In years past the railroad used high-pressure water jets to blast the slippery leaf pectin from the rails. But now they have resorted to lasers. Metro-North’s Laser Train uses high-intensity lasers to remove this contaminated layer in a single pass at speeds up to 60 mph, allowing Metro-North to clean the entire network at least once a day. The train is a rare sight, usually operating overnight to clear the tracks in time for the morning rush hour.

Last year the Laser Train saw a 40% reduction in leaf-related “slip slide” events, leading to the lowest wheel-regrinding costs on record.

So enjoy the fall and the beauty of the foliage. But beware the dangers, whether driving or training, of “slip sliding away.”

Editor’s Notes: i) Jim Cameron is the founder of the Commuter Action Group and advocates for Connecticut rail riders. He writes a weekly column called ‘Talking Transportation,’ which is published by a number of publications in the state.
ii) ”Talking Transportation” won first place in the general column/commentary category in the most recent Connecticut Society of Professional Journalists Excellence in Journalism Contest.

Talking Transportation: Rules Vary for Bikes on Board

Jim Cameron

Taking mass transit is great. But when you step off your train or bus, what do you do to get to your final destination? Increasingly, that means BYO wheels: a bike, e-bike or scooter.

The problem is the rules for bringing your “wheels” are much different depending on your carrier.

METRO-NORTH:

You can bring your non-electric-powered bike on the train anytime except rush-hour. Some cars include wall-mounted racks; check TrainTime for bike-friendly trains and car markings. If you have a folding bike that can stow in the overhead rack, you can bring it anytime.

But if your bike or scooter is powered, the rules are quite different.

First, you can’t ride your e-whatever at the station, on the platform or in the train. You can only bring your wheels on the train if it folds up, weighs less than 100 pounds and is your property, i.e. not a CitiBike, VEO etc.

You cannot charge your e-bike on the train. It must have UL-certified batteries and be stored in an area so it doesn’t block other passengers. Whatever the rules may be, the train conductor or railroad staffer always has the final say and can stop you and your bike from being on the train.

Remember… if your final destination is Grand Central Terminal there are any number of Citi Bike stations just outside on the street. At New Haven there are bike-shares available through Ride New Haven.

SHORE LINE EAST & HARTFORD LINE:

The e-bike rules here are quite similar. Unlike on Metro-North, regular (non-electric) bicycles are welcome anytime. On the Harford Line, CT Rail trains welcome bikes anytime for free. But Amtrak Hartford Line trains accept bikes only with a reservation and a charge of $20. All e-bikes with lithium-ion batteries are banned on all trains on the line.

At Hartford’s Union Station you can rent a scooter (but no bikes) through VEO. Bikes may be added in the future.

CT TRANSIT BUSES:

Connecticut’s buses were pioneers in allowing bikes … not on the bus, but on racks mounted on the front of the bus. The racks only hold two bikes, and it’s first-come, first-carried.

Only standard non-motorized bikes are allowed on racks; e-bikes, scooters, and motorized vehicles are not permitted, regardless of weight.

OTHER BUSES IN CONNECTICUT:

All GBTA (Greater Bridgeport) buses are equipped to carry your bicycle … two-bike maximum, first-come first-served. Norwalk Transit rules aren’t crystal clear. You might want to consult your carrier’s website or ask the driver before trying to transport your device.

PORT JEFFERSON FERRY:
The Port Jefferson Ferry allows bicycles and e-bikes onboard, but according to company policy, they are considered luggage and must be kept with the rider at all times. Cyclists are required to carry their bikes as well as any baggage up and down staircases to the passenger decks. If there’s room you can use the elevator.

Whatever your destination, always BYO (and wear) a helmet when operating on two wheels. And remember: E-bikes and scooters should use UL-certified batteries and never be charged aboard any vehicle or station.

Editor’s Notes: i) Jim Cameron is the founder of the Commuter Action Group and advocates for Connecticut rail riders. He writes a weekly column called ‘Talking Transportation,’ which is published by a number of publications in the state.
ii) ”Talking Transportation” recently won first place in the general column/commentary category in the Connecticut Society of Professional Journalists Excellence in Journalism Contest.

Talking Transportation: Is This Leading by Example, Governor Lamont?

Jim Cameron

What would happen to you if you borrowed your company’s car and, thanks to built-in tracking technology, were caught driving 113 mph? Or how would your HR staff “dialogue” with you if the car’s mileage wasn’t properly logged, you had apparently used it for personal trips, then left it sitting in a garage and when you did return it to the motor pool it had $3,500 in damage?

This isn’t a hypothetical question. These are actual cases of state employees, including former Chief of Staff to Governor Lamont, Jonathan Dach.

All of this comes to light in the latest detailed report from the Auditors of Public Accounts, a non-partisan, independent body appointed by the legislature. Their reports make for interesting reading, but little else: they have no enforcement powers or ability to penalize for wrong-doing.

Consider their report this past week on how the Governor’s office is run:

  • Of the three cars assigned to the office, mileage logs were not kept.
  • The Governor’s Office had 92 laptop computers for their 30 employees.
  • Time sheets for staffers were approved by superiors who had no direct knowledge of the employees’ work hours.

In response to the audit, the Governor’s Office said they agreed with the findings and would try to do a better job. End of story.

Some of these matters require mandatory referral to the Office of Ethics, but there seems to be little enforcement happening there, the case of Jonathan Dach being a good example.

You’ll remember that Dach was the Governor’s Chief of Staff, a $215,000 a year gig that was, as the Governor’s Office said, “a round the clock job.” Dach apparently spent a lot of that time driving including 2,300 miles for personal trips visiting the beach, restaurants, brew pubs and even a Dave Mathews concert, according to the audit.

Electronic tracking in another state-owned Ford Escape showed somebody once drove 113 mph on a trip from New London to Hartford. That’s illegal, even for a staffer in the Governor’s office.

What did Ned Lamont have to say about all this?

“The people of Connecticut deserve transparency and accountability … we need to lead by example,” he said last June. He added that he would seek reimbursement from Dach for personal use of the state car. But there’s been no further word on what, if any anything happened since Dach left his job in June.

As for the computers, $7,423 worth of laptops “could not be located.” But the Governor’s staff added that as soon as a laptop is no longer under warranty, it’s replaced and the old model is given to interns for their use. Great. Blame the kids.

Regarding the time sheets for the $3,746,724 annual payroll for the office’s couple dozen staffers, the audit says “limited resources” in the office meant they had not adopted a formal timesheet approval process.

In an era of tight finances, it’s discouraging to read that the Executive branch of state government, which claims that it wants to lead by example, has failed in its oversight of equipment and staff. It makes one wonder what’s happening in the other 88 agencies in our state, their 45,000+ employees and 3,300+ state vehicles.

And though they are lacking in any real power, kudos to the Auditors of Public Accounts for making all of this information public.

Editor’s Notes: i) Jim Cameron is the founder of the Commuter Action Group and advocates for Connecticut rail riders. He writes a weekly column called ‘Talking Transportation,’ which is published by a number of publications in the state.
ii) ”Talking Transportation” recently won first place in the general column/commentary category in the Connecticut Society of Professional Journalists Excellence in Journalism Contest.