Talking Transportation: Flight Attendants

Jim CameronAny regular reader of this column knows that I hate to fly.  I’ll enjoy an overnight Amtrak sleeper ride to Chicago over a 3-hour flight, anyday (or night).

But when I do have to fly, I really like seeing grey hair in the cockpit.  The older and more experienced the pilots, the better (despite this crazy FAA rule that pilots must retire at age 65, regardless of their health).

The other place I like to see experienced aviators is in the cabin, i.e. the flight attendants.  No longer are “stewardesses” seen as sex objects to entertain business men (remember “I’m Cathy… Fly Me!”?) or mocked in songs as nothing more than “waitresses in the sky”.

In my mind, flight attendants are under-paid, over-worked and unappreciated safety experts.

A few years ago I was in an emergency landing of a Boeing 767.  The flight crew performed perfectly and nobody was hurt.  Since then I listen to every safety briefing and study all my options for egress.

But increasingly, flight attendants (and passengers) are being called upon to protect a flight from other passengers… like the drunk maniac on a recent Icelandair flight who had to be subdued, or the JetBlue pilot who went psychotic and had to be wrestled to the floor.  “Coffee, tea or duct tape, sir?”

Flight attendants earn an average of $35,000 – $40,000 per year.  New hires start at $14,000 and, as a sign of our desperate times, there’s no shortage of applicants.  When American Airlines announced last November they’d be hiring 1,500 new flight attendants they got 20,000 app’s. (Question:  do those jobs automatically come with Food Stamps, or do they have to apply separately?)

Unlike most jobs, flight attendants are paid not when they show up to work, nor when they board a plane, but only when that plane departs from the gate.  The time clock ticks 65 – 90 hours a month, but there is no pay for the average 50 hours a month spent prepping flights, doing paperwork and waiting at airports.

Sure, there’s the glamour of free travel and over-nighting at airport hotels.  But as anyone who travels for work will tell you, that glamour wears thin when you’re constantly on the road.  And that’s when you’re on an expense account.  Flight attendants do this for a living and make about $10 an hour.

Is it any wonder that, being human, flight attendants occasionally snap?  Like the JetBlue male “stew”, Steven Slater, who cursed out his cranky passengers, popped the emergency exit and slid to the ground at JFK.

As I’ve written before, flying is no fun.  It is crowded, expensive, unglamorous and tedious.  And if it feels that way for the occasional passenger like me, God bless the poor flight attendants who have to do it for a living.

Talking Transportation: The Five Biggest Lies About Highway Tolls

Jim CameronLike it or not, get ready to pay tolls on our Interstates and Parkways. Transportation officials in Hartford say there’s just no other way to raise badly needed money for over-due infrastructure repairs.  Tolls may not be popular, but neither are collapsing bridges.

In the last decade’s debate on highway tolling, here are the five biggest lies that opponents have used to stall the return of highway tolls:

1)    The Federal Government Won’t Let Us:  Also known as “We’ll have to return millions in federal funding”.  Not true, as US DOT officials told us at a SWRPA-sponsored meeting in Westport years ago.  The federal government regularly allows tolls to be used as traffic mitigation and revenue raising tools.

2)    Our Highways Should Be Free:  So should ice cream and donuts.  Nothing is free, including the cost of repairing I-95 and removing snow from the Merritt.  Gasoline taxes come nowhere near to raising the needed revenue. Driving is a privilege, not a right. It should come with a cost.

3)    Tolls Will Slow Traffic:  It’s not 1965 anymore.  Tolling doesn’t require highway-wide barriers with booths and gates.  Just look at the NJ Turnpike or Garden State Parkway, where barrier-free tolls using EZPass allow you to pay at 55 mph.

4)    Tollbooths Cause Accidents:   See #3 above.  This happened once, 29 years ago, in Milford, and was used as an excuse to end tolling in the state.  If toll barriers are unsafe, why don’t fiery truck crashes happen daily at the hundreds of other toll barriers around the US?

5)    Highway Tolls Will Divert Traffic to Local Roads:     This may be true, for about the first week.  If people would rather drive for free on the Boston Post Road than pay 50 cents to save an hour by taking I-95, let ‘em.  Few drivers are that cheap, or stupid.

Trust me, I know about tolls and toll booths. I spent three summers in college working as a toll collector on the Tappan Zee Bridge.  Back then the toll was only 50 cents to cross the mighty Hudson, but people still didn’t like paying it.  (Today the toll is $5).

Connecticut pioneered toll roads as early as the late 18th century.  But today our state is facing billions in over-due bridge and highway repairs.  And federal aid for transportation may be cut by a third. So why are we in this current mess?  Who’s to blame?  Us!

We’re the ones that stupidly pushed CT lawmakers to cut the gas tax 14 cents a gallon in 1997.  And we’re the ones making it political suicide for legislators today to say they support tolls, even though they know tolls are inevitable.

Pick your poison:  “free” driving on pothole-filled highways with collapsing bridges… or pay a few bucks for a safe, speedy ride.

I vote for the tolls.

JIM CAMERON has been a commuter out of Darien for 21 years.  He is Chairman of the CT Metro-North / Shore Line East Rail Commuter Council, and a member of the Coastal Corridor TIA and the Darien RTM.  Read his column on LymeLine every other Monday. You can reach him at CTRailCommuterCouncil@gmail.com orwww.trainweb.org/ct  For a full collection of “Talking Transportation” columns, see www.talkingtransportation.blogspot.com

Metro North’s Huge Price Increase Stems from Malloy

The Malloy ‘Tax’ On Commuters

If a mugger came up to you on the street and said “I’m going to poke your eyes out!”, but then he only kicked you in the groin, would you think better of him?

That’s what Metro-North commuters are asking themselves now that CDOT has decided on 15.25% fare hike spread over the next three years instead of the 16.4% hike first proposed.  Are we supposed to be grateful?

To their credit, CDOT held eight public hearings around the state to gauge commuter response to their plan.  Hundreds turned out, 99% of them saying there was no justification for a fare increase in light of worsening service.  But having asked the public for their views, the CDOT chose to ignore them.

Mind you, this fare hike is not really coming from the CDOT.  It’s actually a creation of Governor Malloy and his budget team.

At every monthly meeting over the past two years, the CT Rail Commuter Council asked CDOT if there were plans for a fare increase.  Each month they said “no”, until this spring during the budget process.

When the Governor’s concessions package was initially rejected by state employees, Malloy came out with “Plan B”, a painful collection of service cuts and fee increases (including a fare hike) that hit everyone in the state.  That got the state workers to reconsider and eventually they agreed to concessions and avoided layoffs.  But when the unions said yes, “Plan B” didn’t go away, especially the Metro-North fare hike.

So these fare increases are not to cover the cost of running the railroad but to balance the state budget.  What they amount to is nothing less than a “tax” on commuters, an attractive target with few alternatives.

Our fares are already the highest of any commuter railroad in the US.  Now they’ll be even higher.  Even the railroad’s own computer models suggest these higher fares will reduce ridership.

There are plenty of ways for Metro-North to save money without a fare hike, likecollecting all the tickets on the trains.  For years the CT Rail Commuter Council has been asking the railroad to get conductors to do their job.  By their own estimates, the railroad acknowledges millions of dollars in lost revenue from uncollected fares.

Instead of collecting all the tickets, the railroad adopted new rules which make tickets expire sooner, leaving many riders with tickets that are now worthless.  Buy a ten-trip ticket and it’s worth zero in six months if you haven’t used it.  Meanwhile, passengers board trains at Stamford every day and get a free ride to Bridgeport because conductors aren’t doing their job. Their free ride is paid for by those with tickets.

Remember:  Metro-North works for the CDOT.  Why the state chooses to look the other way while the railroad abuses passengers in this way is a question best answered by Governor Malloy, the CDOT’s boss.

At a time when the state should be doing all it can to create and keep jobs in the state… and keep taxpayers from moving to NY or NJ… it’s astounding that Governor Malloy chooses instead to make the cost of commuting more expensive, not less. 

This fare hike is just another nail in the coffin of Connecticut’s economic growth.

© 2011  Cameron Communications Inc.

JIM CAMERON has been a Darien resident for 20 years.  He is Chairman of the CT Metro-North / Shore Line East Rail Commuter Council, and a member of the Coastal Corridor TIA and the Darien RTM.  The opinions expressed in this column are only his own.  You can reach him at CTRailCommuterCouncil@gmail.com  orwww.trainweb.org/ct  Read his column on LymeLine every other Monday.  

Saving Money Going to NYC

Whether you’re a daily commuter, an occasional day-tripper or have friends visiting this summer, everyone can save money when you go into NYC by following this time-tested advice:

TRANSITCHEK:  For commuters, see if your employer subscribes to this fabulous service, which allows workers to buy up to $230 per month in mass transit using pre-tax dollars.  If you’re in the upper tax brackets, that’s a huge savings.  A recent survey shows that 45% of all New York City companies offer TransitChek which can be used on trains, subways and even ferries. 

GO BY TRAIN OFF-PEAK:  If you can arrive at Grand Central on weekdays after 10 a.m. and avoid the 4 to 8 p.m. peak return hours, you can save 15 to 20 per cent.  Off-peak’s also in effect on weekends and holidays.  Your train will be less crowded, too.

BUY TICKETS IN ADVANCE:   If you buy your ticket with cash on the train you’ll pay the conductor a $5.75 – $6.50 “service charge”… a mistake you’ll make only once!  There are ticket machines at most stations, but the cheapest tickets are those bought online.  And go for the 10-trip tickets to save an additional 15 per cent.  They can be shared among passengers, even those traveling together in a group.

LOOK OUT FOR NEW TICKET RULES!:  Watch out!  Metro-North changed its ticket rules last year in what many consider a hidden fare hike.  One way and round-trip tickets which used to be good for months are now valid for only 14 days.  Even ten-trip tickets are now valid for only six months.  And forget about getting a refund on an old ticket, even if it hasn’t expired.  Refunds cost $10.

KIDS, FAMILY & SENIOR FARES:  Buy tickets for your kids (ages 5 – 11) in advance and save 50 per cent over adult fares.  Or pay $1 per kid on board (up to four kids traveling with an adult, but not in morning peak hours).  Seniors, the disabled and those on Medicare get 50 per cent off the one-way peak fare.  But you must haveproper ID and you can’t ride in the morning rush hours.

FREE STATION PARKING:   Even rail stations that require parking permits usually offer free parking after 5 p.m., on nights and weekends.  Check with your local town. 

Once you’re in NYC, you can save even more money.

AVOID CABS:  I have nothing against taxis, but they’re getting mighty expensive:  $2.50 when you enter the cab, $0.40 for each minute or one-fifth of a mile.  Add on a $1 surcharge from 4 – 8 p.m. weekdays, $0.50 after 8 p.m. and a state-mandated $0.50 per ride anytime, not to mention a tip … and it all adds up.  Instead, take the bus or subway.  Or try walking.

METROCARDS:  Forget about the old subway tokens.  The nifty Metrocard can be bought at most stations (or combined with your Metro-North ticket) and offers someincredible deals compared to the $2.25 cash fare:  put $10 on a card (bought with cash, credit or debit card) and you get a 7% bonus.  Swipe your card to ride the subway and you’ll get a free transfer to a connecting bus, or vice versa.  You can buyunlimited ride MetroCards for a week ($29) or a month ($104).  There’s now even anExpressPay MetroCard the refills itself like an EZ-Pass.

CHEAPER TO DRIVE?:  Even being a mass transit advocate, I’ll be the first to admit that there may be times when it’s truly cheaper to drive to Manhattan than take the train, especially with three or more passengers.  You probably know how to avoid Triboro (RFK) bridge tolls by taking the Major Deegan to the Willis / Third Ave. bridge, but I can’t help you with the traffic you’ll have to endure.  But do check outwww.bestparking.com to find a great list of parking lots and their rates close to your destination.   Or drive to Shea Stadium and take the #7 subway from there.

The bottom line is that it ain’t cheap going into “the city.”  But with a little planning and some insider tips, you can still save money.  Enjoy!

JIM CAMERON has been a commuter out of Darien for 19 years.  He is Chairman of the CT Metro-North / Shore Line East Rail Commuter Council, and a member of the Coastal Corridor TIA and the Darien RTM.  Read his column on LymeLine every other Monday.  You can reach him at Cameron06820@gmail.com or www.trainweb.org/ct.  For a full collection of “Talking Transportation” columns, see  www.talkingtransportation.blogspot.com

Talking Transportation

The CT Rail Commuter Council’s “Winter Crisis – Commuter Summit” last week was a big success.  Dozens of commuters turned out to share their horror stories about trying to ride Metro-North this winter… no heat, no information, no seats and in many cases, no trains!

Metro-North and the CT Dept of Transportation made the usual excuses and apologies, which placated few… “we’re doing the best we can”… ‘it’s not our fault the trains are so old”… and the classic, “be patient, the new M8 cars are coming.” 

All of these are true.  But it was in trying to explain the many delays in the delivery and testing of the new M8 cars that things got heated.

As any reader of this column knows, we’ve been waiting since 2005 for new cars to replace our decrepit fleet.  Designed and built by Kawasaki, the new M8 cars look great.  But they’re 15 months late into service with no real explanation as to why… or when they’ll be ready for passengers.  It was time for answers.

The CT Rail Commuter Council, a creation of the legislature, has neither a budget nor much power.  But the one thing state statutes say is that we may request “and shall receive” any assistance we want from the CDOT in understanding what’s going wrong with Metro-North operations.

So, to get to the bottom of the M8 delays, we requested that CDOT bring to our meeting someone from Kawasaki and from LTK (the consultant that’s been paid $27 million to oversee the M8 testing program).  To our dismay, they refused.  No explanation, just a “no”.

We turned to Governor Malloy’s office for help, but they didn’t even return our phone calls.  So much for the first test of the Governor’s promise of open, transparent government.

Why the cover-up?  What do CDOT and the Governor know about the M8 delays that they wanted to keep the experts away from our questioning?  What are they hiding?

At our meeting on February 16th we submitted a list of 32 specific questions about the M8 program and got few replies.  But among the facts we did learn:

–       The testing program has been underway for a year.

–       The cars are showing not just “software problems” but hardware issues as well.

–       Kawasaki doesn’t get paid until the cars prove they can work.

–       The mandatory 4000-mile test run of the prototype cars has been started and restarted several times as new problems were identified.

–       Metro-North still thinks they can fix the M8 problems and get as many as 80 into service by the end of 2011, two years behind schedule.

When a commuter asked the Interim-Commissioner of the CDOT why he wasn’t speaking specifically about the identified engineering problems with the M8 he was told that “people wouldn’t understand” them.  In other words, because we’re not civil or electrical engineers (though many commuters are!), the CDOT thinks it better to just explain away this $866 million railcar as having “software problems”.

I told the Commissioner that I found his attitude insulting and condescending.  Commuters on Metro-North are not stupid and we don’t need to have things “dumbed down” to be understood.

The CT Rail Commuter Council has done what it can to find the truth about the M8 delays.  We’ve sent our questions along to the Transportation Committee of the state legislature.  Maybe they can get some straight answers.

JIM CAMERON has been a commuter out of Darien for 19 years.  He is Chairman of the CT Metro-North / Shore Line East Rail Commuter Council, and a member of the Coastal Corridor TIA and the Darien RTM.  Read his column on LymeLine every other Monday.  You can reach him at Cameron06820@gmail.com or www.trainweb.org/ct.  For a full collection of “Talking Transportation” columns, see  www.talkingtransportation.blogspot.com