Talking Transportation: The Great Train (Ticket) Robbery

Jim CameronIf you had a contract with someone and paid them in advance to do a job, only to find they never provided that service, you should get your money back, right?  Otherwise, by keeping the money and not delivering on the bargain, that person would be committing fraud.

Well, that’s exactly what Metro-North does to weekly and monthly ticket holders when it sells those tickets, but cancels train service.  The railroad refuses to give those riders a refund.  That’s wrong.

For years the CT Rail Commuter Council has asked Metro-North (and its boss, CDOT) to rethink that policy, but they have refused.  We even approached Attorney General Jepsen, making a consumerist’s argument, but he wasn’t interested in helping.

Clearly, it’s not Metro-North’s fault when Tropical Storm Sandy or Winter Storm Nemo leave the tracks buried.  In some cases they can attempt substitute bus service, in which case refunds shouldn’t be required.

When the Commuter Council last year pushed for a “Passenger Bill of Rights”, we asked for refunds when service was out, but the railroad said “impossible”,  though they did allow refunds on one-way tickets, which is not the problem at all.

One-way tickets are good for 60 days.  If the train’s not running, you can use them next week.  But weekly tickets are only good for seven specific days, Saturday through Friday.  If the train doesn’t run, you’re out of luck.

Look at the Waterbury line during storm Nemo.  Train service was halted Friday night and wasn’t resumed until the following Wednesday… four days.  A commuter who’d bought a weekly ticket from Waterbury to Grand Central Terminal paid $125, but lost 4/7ths of the ticket’s value and was denied a refund.

This year we’re pleading our case for fairness to the state legislature with the help of State  Representative Gail Lavielle of Wilton.  At our behest, she introduced HB 5127, which would require Metro-North and CDOT to offer credit for unusable tickets when service is cancelled for more than 48 hours.  That credit could be made by extending the validity of a ticket, offering replacement tickets or maybe even a refund.

Fifteen commuters submitted testimony in support of the bill, making a very simple argument:  if the railroad can’t provide train service (or buses), ticket holders should be made whole.

When the airlines cancelled thousands of flights due to the blizzard, they honored passengers’ tickets on later flights.  When Metro-North cancelled trains, they just kept the money.

In his testimony on the bill, the Commissioner of the Connecticut Department of Transportation said the refund plan wasn’t feasible.  And weekly / monthly commuters already get a discount, so why are they complaining?

And Metro-North, in one of its more arrogant moves of late, thumbed its nose at the Connecticut Legislature saying that as a New York State agency, it was immune from Connecticut law.  That, in New York, is what they call chutzpah.

It’s not too late for commuters to support this bill by calling their elected officials.  Because, while Metro-North deserves credit for much improved, usually on-time service, it should not be allowed to pick our pockets by selling us tickets when it cannot run trains, for whatever reason, but then keeps our money.  That’s just unfair.

Editor’s Note: JIM CAMERON has been a commuter out of Darien for 21 years.  He is Chairman of the CT Metro-North / Shore Line East Rail Commuter Council, and a member of the Coastal Corridor TIA and the Darien RTM.  You can reach him at Cameron06820@gmail.com or www.trainweb.org/ct

‘Power of Purple’ Promotes End to Domestic Violence; Gina Barecca is Keynote Speaker at Three Rivers, April 4

Humorist and author Gina Barecca.

Humorist and author Gina Barecca.

The Rose Conrad Memorial Fund of Safe Futures, in partnership with Hadassah American Affairs of Eastern Connecticut will present an awareness raising event, The Power of Purple, An End to Domestic Violence on Thursday, April 4 at Three Rivers Community College located at 574 New London Turnpike in Norwich. Registration and resources at 6:30 p.m. with the program starting at 7 p.m. The event will feature resource tables, a short film, speakers and a panel discussion on domestic violence.

The keynote speaker is noted author, professor, humorist and Hartford Courant columnist, Gina Barreca. Dr. Grace Jones, President of Three Rivers Community College, will host the event. The event is free and open to the public. For more information, visit www.SafeFuturesCT.org or call (860) 884-8945.

Three women are killed every day in the U.S. by their intimate partners and one in four American women will be abused in her lifetime. Millions of our children are victims and bystanders of domestic violence and still many more victims are left in the shadows, paralyzed by fear, terror and shame and by the failure of our institutions to adequately recognize and respond. This program aims to bring domestic violence out of the shadows and into the open through awareness, education and action.

Everyone is aware of the great strides made in breast cancer awareness and the pink ribbon is a recognizable symbol. The color of domestic violence is purple and The Power of Purple campaign is striving to put purple on the map of our consciousness so it will be a recognizable symbol of the education and action needed to end domestic violence.

As Chair of American Affairs for the Hadassah chapter and founder of the Rose Conrad Memorial Fund of Safe Futures, Sheila Horvitz is chairing the event with a committee made up of representatives from many community organizations.

The Rose Conrad Memorial Fund was founded by Sheila Horvitz in 2005. As a matrimonial attorney in southeastern Connecticut for over thirty years, she saw the problem of domestic violence first hand, most dramatically in the murder of her client, Rose Conrad, at the hands of her husband during their divorce case. Out of that tragedy, the Rose Conrad Memorial Fund was born to bring awareness and education to the victims and their responders in the health, education, legal and criminal justice communities. Since its founding, the Fund, under the umbrella of Safe Futures, has mounted educational conferences, programs for children affected by domestic violence and fundraising events.

The keynote speaker, Gina Barreca, is a professor at the University of Connecticut, columnist for the Hartford Courant, and a featured speaker and humorist who has appeared on many television programs, including Oprah and Dr. Phil, CNN and NPR to discuss gender, power, politics and humor. She is also a best-selling author of many books and articles, including “They Used to Call Me Snow White But I Drifted” and “Women’s Strategic Use of Humor”. She has written for publications as varied as The New York Times, Psychology Today, The Harvard Business Review and the Huffington Post. She is a 2012 “Voices and Visions” honoree of the CT Women’s Hall of Fame and winner of UCONN’s most distinguished teaching award.

Hadassah is the largest women’s organization in America and is committed to unwavering devotion to Zionism and American ideals. In the U.S., through its American Affairs branch, Hadassah reaches its goals by advocating for issues of importance to women and to the American Jewish community. Its advocacy includes policy statements, direct advocacy, legislative initiatives, and lobbying political leaders on the local, state and national level. Hadassah has been outspoken in support of initiatives to end domestic violence and is a strong supporter of the Violence Against Women Act, advocating for its passage in the current Congress.

In its policy statement on Violence Against Women, Hadassah “reaffirms its long-standing commitment to women’s rights and women’s health needs. To these ends, we actively condemn all forms of violence against women, including domestic violence. Hadassah therefore pledges to work directly to educate its members and their communities about violence against women, both inside and out of the Jewish community. Hadassah will also continue to advocate for legislative initiatives aimed at ending this violence and supporting the needs of battered women and their families.”

Safe Futures (formerly the Women’s Center of Southeastern CT) saves lives, restores hope and changes the future for those impacted by domestic violence and sexual assault throughout New London County. During the last year, Safe Futures saved the lives of 131 women and children who fled abuse and were sheltered at Genesis House, the safe house; restored hope for 16 households by providing housing, training and support through its Phoenix House transitional living program; and change the future for over 3,500 students, who participated in violence prevention education programs, including the popular VIP (Violence is Preventable) program. Hotlines and the women-and-children-only emergency shelter are staffed and operating 24/7/365, providing round-the-clock accessibility to Safe Futures’ free, confidential services. This past fall, Safe Futures re-opened a counseling office in Norwich, currently located within Backus Hospital on Mondays and Fridays.

Other groups who have joined the program as Community Partners as of this writing include Safe Futures’ Engaging Men group, supporters of the Men Against Domestic Violence Campaign; Backus Hospital, Southeastern Connecticut Women’s NETWORK; Otis Library; Madonna Place; Connecticut Federation of Democratic Women; Women’s City Club of Norwich; and United Community Family Services. The program will bring many community resources together for networking and sharing information and action ideas.

Old Lyme’s Wilczynski Named to Prestigious Honor by USCGA

At his retirement celebration from the US Coast Guard Academy (USCGA), Dr. Vincent Wilczynski (left) stands with US Rep. Joe Courtney in this file photo.  Wilczynski has been named a Class of 1953 Fellow for 2013 by the USCGA.

At his retirement celebration from the US Coast Guard Academy (USCGA), Dr. Vincent Wilczynski (left) stands with US Rep. Joe Courtney in this file photo. Wilczynski has been named a Class of 1953 Fellow for 2013 by the USCGA.

Dr. Vincent Wilczynski of Old Lyme has been named one of two Class of 1953 Fellows for the year 2013 by the U. S. Coast Guard Academy.  The other recipient of this prestigious honor is Professor Patrick Knowles of Waterford, Conn.

Both are graduates of the Class of 1983 and have excelled in their professions after retirement from the Coast Guard.   Previous recipients have been from all over the nation.

The Class of 1953 Fellowship is dedicated to honoring deserving graduates who have made extraordinary contributions outside their Coast Guard careers, and return to share their practical success’ with the Corps of Cadets.  Capt. Wee Smith (Ret.), treasurer of the Class of 1953, the founder of the fellowship, will be on hand to enjoy the presentation of the fellowship awards.

The co-recipients of the fellowships have both gone off to academia to continue teaching and administration in the field of engineering and both have retained close ties to USCGA.   Dr. Wilczynski and Professor Knowles, both retired Coastguard officers, continue to stay involved in CGA activities.

Wilczynski, former Chair, Department of Engineering at USCGA, is currently the Deputy Dean of the School of Engineering & Applied Science at Yale University.  As the Deputy Dean, Wilczynski works directly with the Dean of the School of Engineering & Applied Science to plan and implement all academic initiatives at the School.  In addition, he manages the School’s teaching and research resources and facilities.

Previously Wilczynski served as the Chair, Dept. of Engineering at the U.S. Coast Guard Academy.

He also served in fellowships at the MIT Charles Stark Draper Laboratory and at the Harvard School of Public Health, and was the National Director of the FIRST Robotics Competition.

His professional interests are in the areas of data acquisition and analysis, mechanical design and virtual teams for product development.  He presently serves on the Executive Advisory Board of the FIRST Foundation and on the Naval Engineering in the 21st Century Committee of the National Academy of Engineering.

Previously he served as the Vice President of Public Awareness for the American Society of Mechanical Engineers, as a national officer of the American Society for Engineering Education, and as an evaluator for the New England Association of Schools and Colleges.

Wilczynski was named the 2001 Baccalaureate College Professor of the Year by the Carnegie Foundation, the only national award which recognizes outstanding college teaching.  He is enjoys life in Old Lyme with his wife Jean, and three sons, Peter, Tim and Patrick.

Knowles, is a Professor of Mechanical/Manufacturing Engineering Technology at Three Rivers Community College.  He entered the Coast Guard Academy from Missouri and graduated in 1983 with a B.S. in Civil Engineering. While a cadet, he was a four-year letter winner in both football and wrestling.

Other degrees include an M.S.E. in  Mechanical Engineering from University of Michigan; and an M.S.E. in Naval Architecture & Marine Engineering from University of Michigan.  He is currently a licensed professional engineer.

Additionally, and most important to his earned “1953 Fellowship,” he has coached Coast Guard football for the past 17 years — for no compensation.  He begins his 17th year on the Bears staff.

Knowles and his wife Ann reside in Norwich with their children Mark (24), Lydia (22), Lauren (13) and Julia (8).